Office Manager

About us:

When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we brought that belief to life, with offices in various European countries, over 170,000 clients and a strong team of talented professionals, myPOS is creating the future of payments.

Scope of the role: Your role as a myPOS Office Manager will bе to lead the smooth execution of all business support functions which relate to providing high quality administration support to our two offices located in Varna and Sofia. The role includes planning and executing administration support; overseeing the successful completion of tasks by the Administration department; forecasting needed resources; getting involved in the planning and execution process of internal and outdoor corporate initiatives and activities; providing myPOS Senior Leadership Team with on-going administrative and operational support (both locally and internationally). The Office Manager literally “owns” the entire office space area and will be involved in negotiating terms and conditions with external vendors and suppliers of products and services for both our Business Operations Centers and commercial entities.

Responsibilities:

Managing the internal documentation flow: drafting and implementing internal documentation such as processes, procedures, and policies which ensure smooth administration support and service to internal customers. Ensuring regular revision of documentation so that the organization remains compliant with legislative and regulatory requirements and framework.

Managing the Administration Team: managing the performance of the Administrative Assistants and ensuring their planned activities and schedule comply with the business needs of the organization in terms of providing timely and high-quality administration support and assistance to all myPOS employees.

Managing the office area and facilities: Partner with Facility management to ensure clean and representative office area which complies with the highest standards. Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols.

Providing direct support to myPOS Senior and Top Management team: working closely with myPOS Senior and Top Management team members and providing them assistance and support on various requests and topics related to the administration function and services of the organization.

Providing support to departments’ managers: liaising between Senior/ Top Management and departments’ manager when and as needed.

Acting as a first-point-of-contact with internal vendors and suppliers of services: sourcing for vendors and suppliers for needed services. Negotiating terms and conditions and ensuring best quality service is delivered to myPOS organization in its capacity both as a business and employer.

Management of Business travels: One particular area where your expertise shines is managing business travel. Your team will be responsible for the coordination with executives and employees, understanding their travel requirements, and making necessary arrangements. This includes booking flights, accommodations with travel agencies, and ground transportation and ensuring smooth logistics for the entire trip.

Fleet management: ensures smooth collaboration with external fleet vendors with regards to procuring and replacing company owned vehicles. Monitor the processing and maintenance of vehicle licenses and registration, including insurance.

Budget and reporting: Working closely with the accounting and management teams to set budgets, monitor spending and other expenses.

Requirements:

Minimum 5 years of a previous working experience in a corporate environment – Office Manager, Office Manager/ Director, or a similar role;

Previous experience in working closely with a C-level management team;

Previous experience in a financial/ technology/ fintech organization/ institution, or SSC/ BPO company will be considered an advantage;

Fluent in English. Fluency in any other language will be considered an advantage;

Excellent time- and self-management skills. Ability to deliver within the agreed deadlines and work with a minimum supervision;

Excellent leadership skills;

Accessible, supportive, easily-approachable, and responsive;

Excellent communicator and a self-starter;

Team player with positive mindset and attitude.

Here is what we’ve got to offer:

The opportunity to work in a diverse and international team of professionals building together the future of Payment Solutions;

Friendly hi-tech environment;

Promotions and annual salary review based on performance;

25 days annual paid leave (+1 day for each consecutive year of service; up to 30);

Food allowance (value of apprx. 160 BGN. per month/ 8 BGN per working day);

Private Health Insurance "Lux" package;

Free of charge on-site gym and bowling area;

Exciting teambuilding events on a multi-national level;

Did we mention the free coffee, snacks, and drinks at the office?

Your application will be reviewed in utmost confidentiality following the General Data Protection Regulation. All personal information will be collected only for the purpose of the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted, so keep it tight and fresh – good luck to all of you!

Apply by filling in the form below!