Работа Customer Service Expert
92 нови обяви за работа
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We are Sutherland! Sutherland is a global leader in Customer Experience Management (CXM). For over 37 years, we have taken care of our customers' customers, continuously accelerating growth through cutting-edge solutions and robust automation. An i...
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We are Sutherland! Sutherland is a global leader in Customer Experience Management (CXM). For over 37 years, we have taken care of our customers' customers, continuously accelerating growth through cutting-edge solutions and robust automation. An i...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
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1,090 лв - 2,020 лв / месец (нето) от работодател
„MARKETING PRAGMATIC" EOOD is a company that provides outsourcing services in the fields of Marketing and Sales. We are currently looking to expand our professional team with dynamic and energetic people who possess both excellent communication sk...
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Danish speaking customer support specialist - work from anywhere in bulgaria
Гроув Глобал Консулт EоодGrove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. We are looking for a Danish Speaking Customer Support Specialist for one of our clients. As a...
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1,710 лв - 2,170 лв / месец (нето) от работодател
Gi Group e водеща международна компания, предлагаща решения за развитие на пазара на труда. В световен мащаб групата работи в областта на вре...
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1,710 лв - 2,170 лв / месец (нето) от работодател
Gi Group e водеща международна компания, предлaгаща решения за развитие на пазара на труда. В световен мащаб групата работи в областта на вре...
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2,250 лв - 2,480 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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Customer experience specialist with danish, finish, norwegian or swedish and english
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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1,200 лв - 1,700 лв / месец (нето) от работодател
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1,940 лв - 2,330 лв / месец (нето) от работодател
Gi Group e водеща международна компания, предлaгаща решения за развитие на пазара на труда. В световен мащаб групата работи в областта на вре...
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Интерлогистика осигурява висококачествени куриерски услуги в странaта и чужбина. С присъединяването си към екипа на Интерлогистика ще ...
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Присъедини се към Sutherland и работи от вкъщи! Sutherland: Световен лидер в управлението на клиентското преживяване от над 37 години! С иновативни ...
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Присъедини се към Sutherland и работи от вкъщи! Sutherland: Световен лидер в управлението на клиентското преживяване от над 37 години! С иновативни ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to eve...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Sutherland is a global leader in Customer Experience Management (CXM). For over 37 years, we have taken care of our customers' customers, continuously accelerating growth through cutting-edge solutions and robust automation.
An international company with offices in 60 locations worldwide, Sutherland has been operating in Bulgaria since 2008. There are over 2,000 employees working in the country in three offices across Sofia, Varna, and Burgas or in work-from-home mode, providing customer service and technical support in 17 languages.
At Sutherland you can work with great people on interesting projects for some of the world's biggest brands. You will have the opportunity to develop new skills and professional experience in a supportive and dynamic work environment.
What Are We Looking For Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural Team for our Spotify client. If you want to become part of an exciting, positive and truly international environment where you can develop yourself professionally, get closer and work for industry global leaders in a variety of sectors, then this is the right place for you. You will have the chance to meet new colleagues from all over the world, gain broader experience and improve your interpersonal skills throughout the process.
Spotify is a leading music streaming service provider, with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded music and podcasts, including more than 82 million songs. As a freemium service, basic features are free with advertisements and limited control, while additional features, such as offline listening and commercial-free listening, are offered via paid subscriptions. Spotify is currently available in 180+ countries. You support Spotify with E-mail support and through a messaging system (non-voice support) - no calls!
Your Tasks
- Providing Email support for our clients;
- Answering to ,,How to” and ,,FAQ” questions;
- Assisting with account and payment-based questions and problems;
- Providing assistance with troubleshooting.
Our Requirements
- Excellent Written skills in Polish (C1)
- Good Verbal & Written skills in English (B2 or above)
- Previous Experience in Customer Service is a plus;
- Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution;
- Positive attitude and great interpersonal skills, with a “can do” attitude;
- Ability to present complex information in a simple and understandable way;
You will Get
- Long-term job security with permanent contract;
- Additional health insurance and life insurance;
- 24 days of paid annual leave, 3 of which are wellness days;
- 1.5h paid breaks per day;
- Food vouchers;
- Clear career path within the company;
- Ability to work from home;
- Extremely competitive salary;
- World-class on-the-job training;
MORE reasons to join our team
- Fully digital employee services through eSignature;
- Employee assistance program, including 24/7 access to psychological support;
- Employee discounts portal featuring over 20 exclusive discounts;
- Employee referral program;
- Rewards and recognition program;
- Relocation package if you are relocating from another city or country;
- Multisport card partially covered by the company;
- In-house learning and development portals with training options for Certification;
- Multiple events organized in the office for employee engagement as well as wellness initiatives;
- Gift for birth or adoption;
- Corporate social responsibility events and team buildings;
- Exposure to global business knowhow.
Are you ready to embark on your next adventure? If so, we’d love to hear from you!
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,100 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
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