Работа Customer Support
328 нови обяви за работа
-
Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит About us The cleversoft Group is a leading provider of cloud-based RegTech solutions for the financial services industry. Headquartered in Munich and with offices worldwide, we support over 1,000 financial institutions in optimizing advisory, compli...
- Пълно работно време Постоянна работа
About Dentaprime: Founded in Bulgaria in 2006, Dentaprime has become the preferred destination for dental excellence, annually bringing smiles to over 10,000 patients. Our commitment to quality expanded globally with Dentaprime UK, established in 201...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за кандидати с малък или без опит
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide. We are seeking a skilled Customer Support Representative with Spanish to join our client’s team. Key Resp...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide. We are seeking a skilled Customer Support Representative with Slovak to join our client’s team. Key Respo...
-
We are seeking career minded and independent individuals for an entry level full-time position in our Prime Operations department based in our Sofia office. The Associate will be part of a global team providing operational support on a 24/5 basis to ...
- Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
- Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
-
1,940 лв - 3,000 лв / месец (нето) от работодател UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
- 3,000 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Are you enthusiastic about delivering top-notch customer experiences? Are you a master of turning frowns into smiles? We’re on the lookout for a Customer Support Specialist who thrives in a dynamic team! What You Will Do: Be the friendly face of ...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. For one of our exclusive clients - operating in the field of online casinos, we are looking for a ...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
-
Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю
Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Customer Support Representative
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Подходяща и за студенти
- Подходяща и за кандидати с малък или без опит
Пълно описание
About us
The cleversoft Group is a leading provider of cloud-based RegTech solutions for the financial services industry. Headquartered in Munich and with offices worldwide, we support over 1,000 financial institutions in optimizing advisory, compliance and regulatory processes through fully digital end-to-end solutions and AI-based financial crime prevention.
Are you ready to break new ground with us? Then join our Customer Success Team as a Customer Success Representative in our Sofia office.
Requirements
Are you experienced in supporting clients and helping them achieve lasting value? Do you have a background in economics, finance, or IT and strong organization and documentation skills? Join our growing team as a Customer Success Representative, where you’ll play a key role in ensuring our clients receive exceptional support and value from our solutions.
Responsibilities In your role you will support clients with their questions about our regulatory solutions, whether this is regarding our software (where Microsoft Excel is frequently used), regulatory inquiries or other service-related requests. Furthermore:
If you are interested in facing a new challenge in a dynamic and multi-cultural environment within a highly motivated team, please upload your application together with your CV. Only short-listed applicants will be contacted.
cleversoft is an equal opportunity employer. We do not discriminate against any applicant or employee based on gender, sexual orientation, race, religion, belief, disability, or any other legally protected characteristic. We are committed to hiring the best candidates for our positions, regardless of these factors.
The cleversoft Group is a leading provider of cloud-based RegTech solutions for the financial services industry. Headquartered in Munich and with offices worldwide, we support over 1,000 financial institutions in optimizing advisory, compliance and regulatory processes through fully digital end-to-end solutions and AI-based financial crime prevention.
Are you ready to break new ground with us? Then join our Customer Success Team as a Customer Success Representative in our Sofia office.
Requirements
Are you experienced in supporting clients and helping them achieve lasting value? Do you have a background in economics, finance, or IT and strong organization and documentation skills? Join our growing team as a Customer Success Representative, where you’ll play a key role in ensuring our clients receive exceptional support and value from our solutions.
- Bachelor’s degree in Economics, Finance, IT, or a related field. Proven experience in a customer success or client-facing support role. Strong documentation and organizational skills, with the ability to maintain accurate records and process information efficiently. Experience managing task queues and balancing workload priorities is a strong plus. Working knowledge of Microsoft Excel (e.g. basic formula’s and tables). Excellent communication (written) and interpersonal skills. Fluency in English, written and spoken. Eagerness to learn, adapt, and grow in a dynamic, team-oriented environment.
Responsibilities In your role you will support clients with their questions about our regulatory solutions, whether this is regarding our software (where Microsoft Excel is frequently used), regulatory inquiries or other service-related requests. Furthermore:
- Provide customer support during business hours: tracking and follow up of all incoming requests, provide first line support. Troubleshooting and resolving issues in a professional and timely manner: customer communication, investigation and problem solving. Follow-up requests with colleagues (second/third line) and escalate if needed. Collaboration with the product team and your team members. Maintain proper documentation regarding FAQ’s and our services.
We offer:
- MotMotivating and responsible work in an international company.
- Working in a team of enthusiastic professionals, in a pleasant working environment.
- Opportunity to work with state-of-the-art technologies, in a digital cloud-based environment, collaborating with the team anytime and from anywhere.
- Project and teamwork providing cross-field experience.
- 25 paid vacation days annually.
- Hybrid working model allowing you flexible working hours and up to 50% work from home.
- Opportunities for training, customer engagement, and conference participations.
- Interview process with your future teammates.
- Possibility for high impact and fast personal growth.
- Competitive salary + employee benefits, e.g., a sports card, additional medical insurance, etc.
If you are interested in facing a new challenge in a dynamic and multi-cultural environment within a highly motivated team, please upload your application together with your CV. Only short-listed applicants will be contacted.
cleversoft is an equal opportunity employer. We do not discriminate against any applicant or employee based on gender, sexual orientation, race, religion, belief, disability, or any other legally protected characteristic. We are committed to hiring the best candidates for our positions, regardless of these factors.
Средна заплата за сектора
2,150 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
300 лв / месец
максимална
32,850 лв / месец
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.